Last updated: March 8, 2026
1. Who We Are
Lobster House is a restaurant located at 1 Triq Dragunara, San Ġiljan, Malta. For any questions about your personal data, contact us at contact@lobsterhouse.org.
2. Data We Collect
We collect the following personal data when you interact with our website:
- Name and contact information (when you book a table)
- Email address (when you contact us)
- Website usage data (analytics cookies, with your consent)
- IP address and browser data (for security and site functionality)
3. How We Use Your Data
- Process table reservations
- Respond to your enquiries
- Improve our website experience (with your consent)
- Comply with legal obligations
4. Legal Basis for Processing
We process your data based on: consent (for analytics and marketing cookies), contract performance (for reservations), legitimate interest (for site security), and legal obligations.
5. Cookies
We use essential cookies for site functionality and analytics/marketing cookies (Google Ads) only with your explicit consent. You can manage your preferences via the cookie banner or your browser settings.
| Cookie | Purpose | Duration |
|---|---|---|
| lobsterhouse_cookie_consent | Stores cookie preference | Persistent |
| _ga / _gid | Google Analytics (with consent) | Up to 2 years |
| _gcl_* | Google Ads conversions (with consent) | 90 days |
6. Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request erasure of your data
- Object to processing
- Request data portability
- Withdraw consent at any time
To exercise your rights, contact us at contact@lobsterhouse.org.
7. Data Sharing
We do not sell your data. We share data only with: our booking system (LeadConnector/HighLevel), Google Ads (with consent), and when required by law.
8. Data Retention
We retain reservation data for up to 12 months. Analytics data is automatically deleted per Google's policies. You may request deletion at any time.
9. Contact
For any privacy questions, contact us:
Email: contact@lobsterhouse.org
Phone: +356 2713 2710
Address: 1 Triq Dragunara, San Ġiljan, Malta